950ok Privacy Policy

1Who We Are

950ok is an online casino and sports betting platform operated for players based in Bangladesh. References to "950ok", "we", "us", or "our" in this Privacy Policy refer to the operator of the 950ok platform reachable at https://950ok.ws. Our designated contact for all data privacy matters is [email protected].

This Privacy Policy covers the collection, use, storage, sharing, and protection of personal data that 950ok receives when you use our website, create an account, make deposits or withdrawals, place bets, participate in promotions, or otherwise interact with our platform. It also covers data received through customer support communications.

2Personal Data We Collect

950ok collects the following categories of personal data from players:

• Identity data: your full legal name, date of birth, and national identity information provided during registration and KYC verification.
• Contact data: your mobile phone number, email address (if provided), and any other contact details you supply during account registration or support interactions.
• Financial data: bKash, Nagad, Rocket, Upay, or bank account details used for deposits and withdrawals, transaction records, deposit and withdrawal amounts, and balance history.
• Technical data: IP address, device type, operating system, browser type, approximate geolocation derived from IP, session timestamps, and unique device identifiers.
• Usage data: pages visited, games played, bet amounts and outcomes, bonus activity, session durations, and navigation patterns within the 950ok platform.
• Communications data: records of communications you send to 950ok support, including the content of messages, timestamps, and the nature of any complaint or query raised.

950ok does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or biometric data. We do not knowingly collect personal data from individuals under 21 years of age. Where we discover that data has been submitted by a person under 21, we will delete that data promptly.

3How We Collect Your Data

950ok collects personal data through several channels:

• Directly from you: when you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or participate in a promotion.
• Automatically: technical and usage data is collected automatically when you access the 950ok platform, via server logs, cookies, and similar tracking technologies.
• From payment processors: financial data related to your deposit and withdrawal transactions is received from our payment partners (bKash, Nagad, Rocket, Upay, and banking partners) to facilitate account crediting and to verify transaction authenticity.
• From identity verification services: during KYC procedures, we may use third-party identity verification tools that cross-reference the information you provide against official identity records.
• From fraud and security services: 950ok works with fraud prevention partners who may provide us with data to help detect and prevent suspicious activity, including flagging accounts associated with known fraudulent behaviour.

4How We Use Your Personal Data

950ok processes your personal data only where a lawful basis exists for doing so. The primary lawful bases we rely on are: performance of our contract with you (providing the platform services you have requested); compliance with our legal obligations; our legitimate interests in operating a secure, fair, and compliant platform; and, where applicable, your consent. We use your personal data for the following purposes:

• Account management: to create and maintain your 950ok account, verify your identity and age, process your login credentials, and manage your account settings and preferences.
• Transaction processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other approved methods; to reconcile account balances; and to maintain accurate financial records.
• Legal and regulatory compliance: to fulfil our anti-money laundering (AML) obligations, carry out KYC checks, respond to lawful requests from competent authorities, and maintain records required by applicable law.
• Platform security and fraud prevention: to monitor for suspicious or fraudulent activity, protect against account takeover, investigate potential breaches, and maintain the integrity of the platform.
• Customer support: to respond to your queries, complaints, and requests; to maintain a history of support interactions for quality assurance; and to resolve disputes.

Where you have provided consent, we will also use your contact details to send you promotional communications about bonuses, new games, and relevant offers from 950ok. You may withdraw this consent at any time by contacting [email protected] or using the unsubscribe option in any marketing communication.

5Cookies and Tracking Technologies

950ok uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Strictly necessary cookies: required for the platform to function, including maintaining your login session, remembering your language preference, and processing secure transactions. These cannot be disabled.
• Analytics cookies: help us understand how players use the platform by collecting aggregated, anonymised usage statistics. This helps us improve platform performance, layout, and game selection.
• Functional cookies: allow the platform to remember your preferences and settings to provide a more personalised experience. These are optional.
• Security cookies: used to authenticate users, prevent fraudulent use of login credentials, and protect both our players and the platform from malicious activity.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 950ok platform. 950ok does not use cookies to track your activity across third-party websites, and we do not share cookie data with advertising networks for targeted advertising purposes.

6Sharing Your Personal Data

950ok does not sell your personal data to any third party. We share your data only in the following limited and necessary circumstances:

The categories of third parties with whom we share data, and the purpose of each sharing arrangement, are as follows:

• Payment service providers (bKash, Nagad, Rocket, Upay, banking partners): we share the minimum financial data necessary to process your deposit and withdrawal requests and to detect and prevent payment fraud.
• Identity and KYC verification providers: we share identity documents and personal details with licensed KYC verification partners to comply with age verification and anti-money laundering obligations.
• Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others): limited technical and session data is shared with game providers to enable game functionality, resolve game disputes, and maintain game audit trails.
• Competent authorities: where we are legally required to do so, we will disclose your personal data to law enforcement agencies, regulatory bodies, tax authorities, or courts of competent jurisdiction. We will always seek to verify the legality and proportionality of any such request before complying.

7Data Retention

950ok retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The specific retention periods we apply are as follows:

• Account data: retained for the duration of your active account, and for a minimum of 5 years following account closure, to comply with applicable financial record-keeping and AML obligations.
• Transaction records: retained for a minimum of 5 years from the date of each transaction, in accordance with applicable financial regulations.
• KYC and identity verification documents: retained for a minimum of 5 years following account closure, in line with AML obligations.
• Customer support records: retained for 3 years from the date of the last support interaction, to allow us to handle any related complaints or disputes that may arise after the interaction.
• Marketing preferences and consent records: retained for as long as you remain a registered player, and for up to 2 years following account closure, as evidence of consent where applicable.

8Your Data Rights

As a player using the 950ok platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe, and in any case within 30 days of receipt:

• Right of access: you may request a copy of the personal data we hold about you, together with information about how it is being used.
• Right to rectification: if you believe any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: in certain circumstances you may request the deletion of your personal data. Please note that we may be required to retain some data to comply with legal obligations, even after a deletion request.
• Right to restrict processing: you may request that we limit the way in which we use your data while a dispute or query about its accuracy or use is being resolved.
• Right to withdraw consent: where our processing of your data is based on your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

950ok will not discriminate against you for exercising any of your data rights. We will not restrict your access to the platform, change the terms available to you, or treat you less favourably in any way because you have exercised a data right. If you are unhappy with how we have handled a data rights request, you may escalate your complaint to us at [email protected].

9Data Security

950ok implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include SSL encryption for all data in transit between your device and our servers, strict internal access controls ensuring that only authorised personnel can access personal data, regular security assessments and vulnerability testing, and secure storage of all sensitive data including financial records and identity documents.

Despite the measures we take, no method of internet transmission or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay through the contact details held on your account.

10Children and Underage Players

950ok strictly prohibits use of the platform by persons under the age of 21. We do not knowingly collect, use, or retain personal data from individuals under 21 years of age. Our age verification procedures are designed to prevent underage access at the point of registration and at the point of first withdrawal.

• If a parent or guardian believes that a minor has registered an account with 950ok or has submitted personal data to the platform, they should contact us immediately at [email protected].
• Upon receiving a verified report that a minor has accessed the platform, 950ok will immediately suspend the relevant account, delete any personal data associated with that account, and forfeit any balance to prevent the return of funds used in underage gambling.
• 950ok supports responsible use of parental control software to prevent minors from accessing online gambling platforms. We recommend that parents and guardians in Bangladesh use available filtering tools on shared devices.
• 21+ Only: All players must be 21 years of age or older to register and use the 950ok platform. Age verification is mandatory. Playing underage is a serious offence and 950ok will take all necessary steps to prevent and address it.

We will cooperate fully with any lawful request from parents, guardians, or competent authorities to investigate suspected underage access, and will provide relevant account information where we are legally permitted to do so.

11Changes to This Privacy Policy

950ok may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes to this policy, we will notify registered players via the contact information held on their account prior to the changes taking effect. The updated policy will always be available at https://950ok.ws/privacy-policy.

Continued use of the 950ok platform following notification of a material change constitutes your acceptance of the updated Privacy Policy. If you do not agree with the updated policy, you should close your account by contacting [email protected] before the changes take effect.

12Contact and Data Enquiries

For all privacy-related queries, data rights requests, or concerns about how 950ok handles your personal data, please contact our support team. We take all privacy enquiries seriously and aim to respond within 30 days. Email: [email protected]. Please mark your message with the subject line "Privacy Enquiry" so we can direct it to the appropriate team member promptly.

950ok does not have a physical office open to the public. All official correspondence relating to data privacy must be directed to [email protected]. We do not accept data privacy requests submitted via social media, third-party platforms, or any other channel. Requests submitted through unauthorised channels will not be actioned.

13Governing Law

This Privacy Policy is governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with this Privacy Policy shall first be referred to 950ok's support team at [email protected] for resolution. Nothing in this Privacy Policy limits any rights you may have under applicable consumer protection or data protection legislation in Bangladesh.